UK: Shipping is between £2-£6 on UK postage only. Postage will be calculated on your item and the total including postage will be emailed to you. All UK items are sent by First Class Recorded Delivery. A signature is required on delivery.

We will send an e-mail to let you know your order has been processed and despatched.　

Nearly all orders arrive within a few days, however please allow up to 15 days, as Royal Mail do not consider an item lost until this time.　 Please contact us for further information should your item remain undelivered after this period of time.

If an item is out of stock or if there is likely to be any sort of delay with your order, we will notify you by email or phone to give you the choice of ordering an alternative item in stock.

International: Shipping is calculated according to international postage and emailed to you. Please note that it is the customer's responsibility to find out the importation law of their country concerning these items. We will not be responsible for any item seized by the Customs department in any country.

We offer a 14 day no-quibble money back guarantee!

You can return your item(s) to us within 14days of receiving your order for a complete refund. The item(s) must be returned to us in their original new condition with all of the tags attached and the item(s) still in their original packaging. Items that have been used, washed, soiled or damaged in any way will invalidate our offer.

You are entitled to return your item(s) to us in their original condition within　14 days of receiving your order for an exchange. This means that you can replace your original order with item(s) from our online shop up to but not exceeding the value of your original purchase. If your new pick exceeds the value, you will be expected to pay the difference. We will not accept an exchange that is less in value of your original purchase.

You are strongly advised to use signed-for (recorded) delivery when returning orders - we will not be held responsible for returns that go missing in the post.

Please remember to include your original order number when communicating with us.